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Developers often say that getting design input from users sounds good in theory but is seldom efficient in the real world. Is the edict to always get user input common sense or uncommon nonsense? Tell us how much you talked to users on your last software project in the ui.design discussion group.
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How to Fail in One Easy Step

Despite the fact that everybody seems to agree that end users need to be involved in interface design, no one ever seems to actually do anything about it. Can you rise to the challenge of user-centric design? 


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t's daunting to come up with a topic of interest to a large group of readers—and then to write about it well. I know it's impossible to please everyone, but still, when I write, I do my best to be interesting and relevant to as many people as possible. Unfortunately, most organizations don't take the same view when it comes to specifying software.

We all know how important it is to get the user involved in the design of the software they will eventually use. We all agree on that point, right? After all, it's been rammed down our throats over and over for the past 15 years or so. And besides that, it makes good sense. So why aren't we doing it?


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Bryan Dollery is a partner at GreenPulse in Wellington, New Zealand. Contact him at Bryan@GreenPulse.com.
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