Effective optimization of the information technology (IT) infrastructure
has never been more important than it is in today’s age of fast-paced business,
intense competition and a growing services-based economy. In fact,
the ability to optimize the IT infrastructure, including the IT management
system — while balancing cost control with the need for increased business
functionality — can be a key definition of success for an organization.
The desired outcome of IT optimization has evolved toward a dynamic,
flexible infrastructure that can support changing business needs. The developing
role of IT has directly affected chief information officers (CIOs), in that
chief executive officers (CEOs) now expect CIOs to leverage technology to help
drive business innovation and ignite the integration of business and technology
in order to support business goals.
CEOs today also view innovation as the lifeblood of successful companies.
Increasing competition has dictated that companies constantly differentiate
themselves. Company longevity heavily depends on top-line growth, which
CEOs view as directly attributable to innovation.
As IT has become a major resource for fueling business innovation, and with
IT optimization necessary to achieve the level of innovation demanded by
CEOs, CIOs today have more responsibility than ever to lead their organizations
toward the next technological innovations. Their organizations rely on
them not only to understand new technologies, but, perhaps more importantly,
to understand how those technologies can be applied to support innovative
business strategies.
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