Let the Force Guide You, or Not
If you're interested in CRM, you've likely heard of Salesforce.com. Your organization may even have users of their service. Salesforce.com has grown to be a formidable presence in the CRM market. They were first on the scene with a hosted CRM offering and have a competitive product. In the last eight years they've grown from a startup to having thousands of clients around the world. However, with technology being such a fast-changing business, you can pretty much count on the first mover advantage for any company eroding over time.
There's a not so new kid on the CRM block. It's a little company called Microsoft. In typical Microsoft fashion, successive releases of Microsoft Dynamics® CRM have grown more polished and robust. And now Microsoft Dynamics CRM 4.0 is poised to knock your socks off. Before you decide to let the force guide you, take a few moments to learn about why Microsoft Dynamics CRM 4.0 is ready to turn the world of CRM development upside down.
Choice Is Good
Ok, so your organization really has its heart set on using a hosted CRM solution. Well have no fear, because Microsoft Dynamics CRM 4.0 can meet your needs. Or perhaps you have security concerns and can't imagine giving up control of highly confidential customer data. No problem, because Microsoft Dynamics CRM 4.0 offers true choice in deployment options.
Microsoft Dynamics CRM 4.0 offers Microsoft hosted, partner hosted or on premise deployments and is designed to give you full control over the security and physical location of your data. Its common architecture and data model across all deployment modes ensure you are not locked into a third-party hosting company of the vendor's choice. The use of the Microsoft platform across both client, server and development tools can help reduce user training and technical integration costs. Microsoft Dynamics CRM is also designed to protect customers from hidden costs as all Microsoft developed CRM capabilities are included in the license price.
Additionally Microsoft will make it easy for you to get a copy of your data should you decide to move from a hosted to an on premise model.