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More articles by Stephen Sparano

Author Bio
Stephen Sparano is the global director of professional services for Ultimus. He has more than 15 years of experience in client management, resource planning, business process modeling and object-oriented analysis, design and implementation. Before Ultimus, Sparano held management positions with Price Waterhouse, EDS and Knowledge Systems Corporation. He was also the director of project services for Castek-Reuse Business Group (RBG). Sparano holds a B.S. in Computer Science and Business Management from Providence College.
For Enterprise Zone | February 1, 2006
While agility is inarguably a higher objective that nearly always pays dividends for IT, there is confusion in the industry about how to achieve it. Deconstructing business process management, to make sure you understand what you should expect, may get you to the finish line faster.
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