How to Build Grammars for Speech-enabled Applications
Speech-enabled applications require specialized grammars that clearly define the types of input they're expected to parse and understand. Find out how to build grammars by walking through the process of building a grammar for an order status retrieval system that lets callers retrieve orders by voice.
by Sara Morgan Rea
January 9, 2006
ost companies you call have automated voice attendants that walk you through a series of menu choices until you are finally directed to a live person. As the automated portions of these systems gain use and popularity, they're becoming increasingly sophisticated—even helpful. For example, voice-automated systems can now let you reset passwords, check email or get flight information. The good news is that as a .NET developer you already have some of the expertise needed to create these kinds of cutting edge applications.
Microsoft Speech Server lets you build complex voice-only applications in the same environment used to build today's Web-based applications, but instead of a point-and-click graphical user interface, users access information using a phone and a series of voice commands. The dialog between the user and the computer can be natural, intuitive and in many cases more convenient for the end user.
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ost companies you call have automated voice attendants that walk you through a series of menu choices until you are finally directed to a live person. As the automated portions of these systems gain use and popularity, they're becoming increasingly sophisticated—even helpful. For example, voice-automated systems can now let you reset passwords, check email or get flight information. The good news is that as a .NET developer you already have some of the expertise needed to create these kinds of cutting edge applications.
