Top White Papers and Webcasts

  • Employees no longer want to use traditional web-based forms to request a service and expect seamless omni-channel experiences. As artificial intelligence (AI) and automation technologies weave their way into the enterprise, organizations must evolve to meet new expectations for how service is delivered to employees. The new intelligent workplace embraces and integrates these technologies to better meet employee expectations. Read this white paper to understand how work gets consumed and done in the cognitive …

  • This A-to-Z guide includes 101 common terms related to the Internet of Things. It’s not an exhaustive list, given that the IoT and big data are evolving so quickly, but rather a quick go-to resource for the technically savvy data professional who wants to get a handle on this vast IoT and big data ecosystem. This guide for the “non-geek” does include some technical terms, but they are explained sans technical “geek speak.” We also provide context to how a term may be connected to …