Protect Your Business against Today's Rapidly Growing Threats Your business, employees, partners, and customers are depending more and more on network connectivity, and protecting data and infrastructure has moved to the top of the IT agenda. You can't arm yourself against today's rapidly increasing threats unless you understand how they work. Read this ebook to learn more about the top 10 DNS attacks that can target your external and internal DNS infrastructure, the impact they can have on the DNS server …

Featuring Mary Wardley, VP, Enterprise Applications and CRM Software, IDC Live Event Date: Wednesday, November 16, 2016 10 AM PT / 1 PM ET Significant changes are coming to the contact center, with new technologies enabling better customer engagement, innovative journey analytics and streamlined proactive communications. But the future holds some amazing advances which will change the role of the contact center in tomorrow's organizations. This is a critical time to understand what's coming and how an agile …