Top White Papers and Webcasts

  • Customers have come to prefer solving their issues & answering their own questions. Customers only seek direct interactions when they unsuccessfully exhaust their self-service options. Build an all-in-one knowledge base, community, and customer portal. Learn how with Zendesk Guide.

  • A CRM solution holds a wealth of information and document generation tools allow users to take that information and create documents with both visual appeal and function. Document generation is the process of automatically producing a file and document generation applications save companies time, mistakes, and money. You bought Salesforce to be more efficient — why are you still manually creating proposals, contracts, invoices, and account plans? Read this eBook to learn how you can automate virtually …