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Tip of the Day
Language: Active Server Pages (ASP)
Expertise: Beginner
Aug 30, 1998

WEBINAR:

On-Demand

Application Security Testing: An Integral Part of DevOps


CDONTS.NewMail does not send

Question:
Hi, I have set up SMTP and I'm trying to send e-mail. It appears to work, and reports no errors, but the mail is not sent to the recipient, just placed in the mail directory on the NT box.

Answer:

There are a few places where you can look for clues as to why the messages aren't being delivered. Here are some suggestions:

  • Check the log files in c:\winnt\system32\logfiles\smtpsvc1. There should be a report of activity by day, week, or month, depending on your settings.
  • Look for a non-delivery report (NDR). In the SMTP site properties page, on the Messages tab, put your own e-mail address in the "Send a copy of non-delivery report to:" box.
  • Make sure your Domain Name Server address is set up correctly. The SMTP service needs it.
  • Make sure you have a Fully qualified domain name in the Delivery tab of the SMTP site properties page.
  • Use Outlook Express to connect and send a test message to the SMTP service. You may get a returned error message that you aren't seeing via CDONTS.NewMail.
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