As of version 3.3.4, the mail system in Bugzilla doesn't work with SSL/TLS-based SMTP mail servers. The following procedure helps you set up a working Bugzilla configuration that can use an SSL/TLS-based mail server, such as Gmail.
Because Bugzilla can't talk to Gmail directly, you need to install a mail server. One such open source mail server is named "James." I tested it with the version 3.0 nightly build.
- Download James and extract the zip file.
- By default, the James server prevents relaying of messages that originate from any non-local clients. To enable relaying, search for the string <mailet match="RemoteAddrNotInNetwork=127.0.0.1/8" in the file <JAMES_HOME>/apps/james/SAR-INF/config.xml and change it to
where 192.168.0.* represents your local LAN's IP prefix. (If you are planning to install Bugzilla and James on the same machine, you can skip this step.)
- Execute <JAMES_HOME>/bin/run.sh (in a Linux environment) or <JAMES_HOME>/bin/run.bat (in Windows).
- Now log in to Bugzilla as an admin user and select mail_delivery_system from the main screen.
- On the next page, set the mail_delivery_method to SMTP.
- Set smtpserver to the IP of the server on which you installed James.
- Save your changes
You can now test Bugzilla. Because the James mail server is totally Java based, you can use this method for both Linux and Windows systems.