Question:
How can I get Exchange to forward e-mail to an AOL or ATT account automatically? We have traveling users who have AOL or ATT accounts and would like all of their company e-mail automatically forwarded to “[email protected],” for example.

Answer:
What I would do is go to the Exchange Administrator program and set up a Custom Recipient in the Exchange recipient list for their external [email protected] or whatever.

Next, go to their regular Exchange mailbox and on the Delivery Options tab set up that new Custom Recipient as the Alternate Recipient. That should take any messages coming into their Exchange mailbox and turn them around to their external address.

Nice thing about this is that it’s easy for you to turn it off and on if these users tend to come and go.