Question:
I’d like to draw an organizational chart of each of our customers (and store that diagram in an Exchange public folder), linking each different role to a specific Outlook contact (which also resides in an Exchange public folder). I’d also like to view that diagram in a hierarchical tree fashion.

Is there any application or shareware available for this? I know some CRMs have this functionality, but they are quite expensive and I only need this chart for one time.

Answer:
The only way I can think of to accomplish this would be to do the chart in HTML and insert the URLs to each Contact item, where they go on the chart.

That seems like an awfully tedious procedure to me, however.