August 15, 2022

Coaching, effective communication, and project management software can help turn disparate developers into a solid team. Here's how.

How to Keep Your Team of Developers on the Same Page

August 15, 2022

Teamwork on a project isn’t easy, especially when a team comprises developers. The best ones are confident and independent, which are traits not always conducive to a collective effort. That

5 Practical Steps to Improve CSAT and First Call Resolution

August 15, 2022

Loyal and happy customers often indicate a business with a healthy customer service team and workflow. But what if your customer satisfaction (CSAT) scores are low, and your first contact