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5 Ways to Improve Your Customers’ User Experience

They say you can’t judge a book by its cover, but just because they say that doesn’t mean it’s true. Consider how often you choose one sort of product over another just because it appeals to you. Then think about how often you’ve stopped using something because, simply put, it

The Problem with PaaS: Appropriate Abstraction

Amazon has shown that Infrastructure-as-a-Service (IaaS) can actually work, leaving all other IaaS players scrambling to compete. For its part, Salesforce.com has illustrated that Software-as-a-Service (SaaS) can be similarly successful, and yes, the other players in the SaaS marketplace have been emulating Salesforce for years. But what about Platform-as-a-Service (PaaS)?

Why I Just Don’t Get SAP HANA

If you follow enterprise IT, you can’t miss SAP’s HANA in-memory database. SAP claims this product is a game changer, and they have managed to run their enterprise software on it. It also runs in the Cloud — both the Amazon Cloud and now SAP’s own Cloud. True, software will

The DevOps Paradox

I’m a big fan of DevOps. So when I read a thought-provoking blog post on why organizations shouldn’t implement DevOps, well, I had to chime in. The author of the post, Ben Kepes, makes an important point. Organizations that transition from siloed development and operational environments to a siloed DevOps

Want Cybersecurity? Get Cloud

Want Cybersecurity? Get Cloud. That’s the perspective of General Keith Alexander, director of the National Security Agency and commander of the U.S. Cyber Command, speaking at an event on May 10th. He pointed out that the U.S. Department of Defense (DoD)’s networks are impossible to defend, and he’s looking to

Phishing the Onion: Could This Happen to You?

On May 6th, a hacktivist group going by the Syrian Electronic Army (SEA) hacked the Onion. After amusing us with a series of satirical fake-news articles and associated tweets, it seems the joke was on them for once. However, while the Onion’s Twitter accounts are a rather juicy target because

Hard Drive Disposal in the Cloud

Everybody knows that hard drives go bad. Some give up the ghost sooner, while others beat the odds, but eventually the storage grim reaper comes for all of them. When you have a data center full of hard drives, for example if you’re running a Cloud, then bad drives are

Dell Boomi: Multi-tenancy and Crowdsourcing Deliver Integration-as-a-Service

One of the highlights of Dell’s transformation from a low-cost PC provider to a purveyor of IT services and all things Cloud is their Boomi Cloud integration product. Originally billed as a Business-to-Business Integration (B2Bi) tool, Boomi revamped the product several years ago as a full-fledged Integration-as-a-Service offering, positioning it