Dr. Jason Hill, a board-certified internal medicine doctor in New Orleans and the innovation officer at Ochsner, has been using artificial intelligence (AI) to transcribe and translate medical visits. The AI tool, DeepScribe, transforms conversations between doctors and patients into accurate, real-time notes.
Ochsner has implemented the AI transcription tool with 350 doctors in southeast Louisiana, mainly primary care providers and a small number of orthopedic specialists. “In 2024, new innovations are essentially all AI,” Hill said. Documentation has been a significant burden for doctors, who often spend a large part of their day interacting with electronic health records (EHR).
“If you’ve ever been to a clinic, you see a doctor hunched over at their computer while talking to you. It doesn’t make a great experience,” Hill explained. By using AI, doctors can now be fully present during patient visits, enhancing the clinical encounter.
Ai enhances doctor-patient communication
Both patients and doctors have responded positively to the new technology. Hill emphasizes the importance of maintaining quality and trust in AI transcription.
“We know that language models can hallucinate. We’re working with DeepScribe using multiple layers of technology to ensure that transcriptions are accurate,” Hill stated. Ensuring the security of patient data is a major focus.
“We go above and beyond HIPPA requirements to make sure that we have secure connections and robust data governance,” Hill explained. The introduction of AI transcription tools in Louisiana hospitals represents a significant advancement in health care delivery. By reducing the documentation burden on doctors, AI systems like DeepScribe allow healthcare providers to spend more time engaging with patients.
“We can’t ignore the benefits of this technology in the healthcare space. We are working to ensure that everyone understands the benefits while maintaining the highest standards of privacy and care,” Hill concluded.
April Isaacs is a news contributor for DevX.com She is long-term, self-proclaimed nerd. She loves all things tech and computers and still has her first Dreamcast system. It is lovingly named Joni, after Joni Mitchell.
