VFS Global, a leading provider of visa, consular, and technology services to governments and diplomatic missions, has partnered with SAP SE to develop AI-powered digital solutions for cross-border mobility and citizen services. As governments explore innovative technologies to enhance efficiency and security in an increasingly digital landscape, VFS Global is adopting SAP S/4HANA Cloud Public Edition along with other SAP solutions to accelerate its innovation roadmap and assist governments in addressing the complex needs of travelers and citizens. Zubin Karkaria, founder and CEO of VFS Global, said, “By combining our deep expertise in visa, consular, and citizen services with SAP’s world-class solutions, we empower governments to enhance efficiency, strengthen security, and enable seamless mobility for millions of travelers around the world.”
Christian Klein, CEO of SAP SE, added, “With SAP solutions at its core, VFS will be able to leverage the latest innovations to become an even stronger partner for governments, travelers, and citizens worldwide.”
VFS Global has also chosen the SAP Business Technology Platform and the SAP Business Data Cloud solution to deliver AI-powered solutions to its customers.
vfs Global integrates SAP technology
Michael Nilles, member of the VFS executive board and chief digital and technology officer, said, “Strategically, this positions us as a leading force in shaping the future of GovTech and TravelTech, powered by technology and AI innovations that benefit governments, travelers, and citizens worldwide.”
The partnership underscores VFS Global’s commitment to ethical, sustainable tech adoption while continuing to deliver trusted services to 69 client governments. With operations in 158 countries and more than 309 million applications processed since 2001, VFS Global remains a significant player in enabling safe and secure international mobility.
Headquartered in Zurich and Dubai, VFS Global is majority-owned by investment funds managed by Blackstone Inc., with additional stakeholders including the Swiss-based Kuoni and Hugentobler Foundation. This collaboration marks a significant step towards digital innovation in public services, promising enhanced efficiency and user experience in visa and mobility services worldwide.
Image Credits: Photo by Juanjo Jaramillo on Unsplash
April Isaacs is a news contributor for DevX.com She is long-term, self-proclaimed nerd. She loves all things tech and computers and still has her first Dreamcast system. It is lovingly named Joni, after Joni Mitchell.























