IDC shares key considerations of how IT must better prepare and invest in automating virtualization management to drive down cost and reduce risk of failure. This report examines the role of datacenter management solutions that automate cross-silo virtualization capabilities to lower TCO, increase compliance, and deliver end-to-end service visibility across both physical and virtual infrastructures.

Take 25 minute to hear trusted advisor, Kris Brittain from featured analyst firm, Gartner, Inc., and David Cannon, from HP, reveal critical success strategies around IT Service Management (ITSM) practices that will help your organization improve service quality, increase efficiency, and become more agile in responding to business needs.