Amazon’s Anti-Customer Rumblings
Amazon.com played an April Fool’s Day prank on me. My shaver head gave out April 1st, so I ordered a replacement on Amazon.com. I chose free shipping (without Amazon Prime,
Amazon.com played an April Fool’s Day prank on me. My shaver head gave out April 1st, so I ordered a replacement on Amazon.com. I chose free shipping (without Amazon Prime,
Now that I am Chief Evangelist at EnterpriseWeb, people occasionally ask me what a Chief Evangelist does. My answer is that I provide thought leadership and marketing. To which my
No, it wasn?t an April Fool?s joke: Hadoop vendor Cloudera just closed a $900 million financing round, showing the world that PowerBall isn?t the only way to crazy riches. And
This week I attended the bpmNEXT Conference in California. Unlike virtually every other conference I?ve ever attended, this one attracted Business Process Management (BPM) vendors and analysts, but not customers
When you write a computer program, you?re providing instructions to one or more computers so that they can do whatever it is you?ve programmed them to do. In other words,
In a recent article for ComputerWorld, Howard Baldwin took a well-deserved poke at leading consulting punditocracy for pushing ?Digital Transformation? on their customers. You must build a ?digital industrial economy?
All developers these days are familiar with the second statement in the Agile Manifesto: customer collaboration over contract negotiation. You?re on the same team as your customer or stakeholder, the
To get REST right, you need HATEOAS (Hypermedia as the Engine of Application State). And to get HATEOAS right, you need hypermedia-rich data formats that support flexible media types. Problem
One show-stopping problem with automation is that the more dynamic the recipe is for the automation, the slower it ends up running in the operational environment. I ran into a