Event ID 1025 – EcGenerateReadReport

Question:
I am getting this error message in the event viewer for my Exchange Server:

Event Id: 1025Source: MSExchaneIS PrivateType: WarningCategory: GeneralDescription: An error occurredFunction name or description of problem: EcGenerateReadReportError: 0xfffff9bb

What can I do to solve this problem? (I am running Exchange Server 5.5 Service Pack 3.)

Answer:
One thing you might check is in the Registry under the HKEY_LocalMachineSYSTEMCurrentControlSetControlSession ManagerMemory Management path that the NonPagedPoolQuota and PagedPoolQuote keys both have a value of 0 (that’s zero).

The error you are reporting is very similar to one that can occur when the maximum amount of the paged or non-paged pools that a process can use has been artificially limited with those Registry keys.

Share the Post:
Share on facebook
Share on twitter
Share on linkedin

Overview

Recent Articles: