Unable to Update Public/Free Busy Data

Question:
I have one user who is getting an error when he has Outlook open. He’s unable to update public/free busy data. He’s the only user at that location who has this problem. I’ve reinstalled Outlook 2000 and SR1, and recreated the mailbox on Exchange. Everyone has permissions to be a reviewer of his calendar. Can you help?

Answer:
Interesting problem. Just a hunch, but have you checked the permissions on the Schedule+ Free/Busy system folder?

Go to Exchange Administrator, open the Folders container in your Exchange site, select the Schedule+ Free/Busy container and the folder that’s inside there. Go to the Properties and click “Client Permissions.” Make sure this user hasn’t been restricted somehow; the default setting on that folder is usually “Editor.”

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