Sneak Peak: Improving Heroku Postgres with Support Data

Over the past couple weeks in July Heroku has been taking action to improve the overall customer experience. How? By using support data to identify high impact issues in the platform. Check out the story of how Heroku’s support team reduced the volume of support inquiries related to Heroku Postgres by over a third ??? even as overall usage of the product increased!Support is available for all Heroku users through our Help app.

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