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Simplifying Null Check in Java

To avoid null exceptions, we usually validate against null and emptiness as shown: if(object != null && !object.equals(“”)) {} We

Automation of Tasks

Automation of tasks is a good concept. Consider the example below in which you create a task and schedule it


Extract Faces Using Amazon Rekognition

AmazonRekognitionClient amazonRekognitionClient = new AmazonRekognitionClient(Amazon.RegionEndpoint.);byte[] imageData = System.IO.File.ReadAllBytes(inputImageFile);DetectFacesRequest facesRequest =

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Coaching, effective communication, and project management software can help turn disparate developers into a solid team. Here's how.

How to Keep Your Team of Developers on the Same Page

Teamwork on a project isn’t easy, especially when a team comprises developers. The best ones are confident and independent, which are traits not always conducive to a collective effort. That said, developers also possess just enough diffidence and humility to produce great collaborative work. Mixing in some coaching, effective communication,

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CSAT and first call resolution

5 Practical Steps to Improve CSAT and First Call Resolution

Loyal and happy customers often indicate a business with a healthy customer service team and workflow. But what if your customer satisfaction (CSAT) scores are low, and your first contact resolution (FCR) scores could be better?  Common sense dictates that when a customer has to contact you multiple times to

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cloud analytics data

Cloud Analytics: Leverage It For Your Business

Every aspect of your business involves the collection of data. Your sales, marketing, and even employee performance encompass valuable insight through numbers. In simplest terms, cloud analytics is a way of storing and analyzing all of your analytics data in the cloud. However, it’s a bit more complex than that. 

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Data observability, enterprise resource planning, and a CRM system are three types of tech that can help businesses of all sizes save time.

3 Types of Tech That Will Save Your Business Time

It doesn’t matter what type of business you’re running or even the industry that you’re operating in. Organizations are forever looking for new and innovative ways to cut costs. They’re regularly turning to modern technology in order to do it. For example, one rising trend today for customer service lies

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better software tools

How to Choose Better Software Tools for Your Business

If you want your business to succeed in the modern world, you need to make sure it’s equipped with all the best software tools. Software boosts your performance in a multitude of ways, enabling innovation, improving productivity, and helping you meet obligations like regulatory compliance. But most businesses need many

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