Outlook Client Locks Up

Outlook Client Locks Up

We have someone using PPTP to connect to our Exchange server. He is able to use the intranet without problems. He can even get into Outlook, but the troubles start there. Outlook freezes up after it’s been open or when he tries to open an attachment.

What’s going on?

First check his basic connectivity to the Exchange server. Find out if he sees it when he does a NET VIEW and if he can ping it by name.

If that checks out, then examine your firewall and router configurations to make sure they’re allowing RPC communications between the Outlook workstation and the Exchange server. I’m betting you’ll find that you can’t reliably ping your Exchange server by name from that workstation.

The quick workaround for that is to add the Exchange server’s name and IP address to a HOSTS file on that workstation. The long-term solution is to get your name resolution (WINS) working properly for that workstation so it can resolve the IP address properly.

Share the Post:
Heading photo, Metadata.

What is Metadata?

What is metadata? Well, It’s an odd concept to wrap your head around. Metadata is essentially the secondary layer of data that tracks details about the “regular” data. The regular

XDR solutions

The Benefits of Using XDR Solutions

Cybercriminals constantly adapt their strategies, developing newer, more powerful, and intelligent ways to attack your network. Since security professionals must innovate as well, more conventional endpoint detection solutions have evolved

AI is revolutionizing fraud detection

How AI is Revolutionizing Fraud Detection

Artificial intelligence – commonly known as AI – means a form of technology with multiple uses. As a result, it has become extremely valuable to a number of businesses across

AI innovation

Companies Leading AI Innovation in 2023

Artificial intelligence (AI) has been transforming industries and revolutionizing business operations. AI’s potential to enhance efficiency and productivity has become crucial to many businesses. As we move into 2023, several

data fivetran pricing

Fivetran Pricing Explained

One of the biggest trends of the 21st century is the massive surge in analytics. Analytics is the process of utilizing data to drive future decision-making. With so much of

kubernetes logging

Kubernetes Logging: What You Need to Know

Kubernetes from Google is one of the most popular open-source and free container management solutions made to make managing and deploying applications easier. It has a solid architecture that makes