How Software as a Service Will Impact 6 Key Software Categories

In 2010, SaaS purchases accounted for 7 percent of software purchases. But analysts at Forrester Research predict that number will increase to 16 percent by 2013. Here’s how SaaS will affect six key types of software:

  1. IT Management Applications: Service desk, IT asset management, and capacity planning software have already moved to SaaS, and security and network detection are moving that direction also.
  2. CRM Software and productivity applications: These applications work well on SaaS and many are available on that basis.
  3. ERP and Supply Chain Software: Very few use SaaS and few are likely to do so in the near future.
  4. Business Intelligence: These are difficult to shift to SaaS, but some are doing so.
  5. HR Software: SaaS is already becoming dominant.
  6. Platform and Middleware Solutions: SaaS hasn’t impacted these areas much, and isn’t likely to do so.

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