Collaborative Browsing

Definition of Collaborative Browsing

Collaborative browsing, also known as co-browsing or joint navigation, is a technology that enables two or more users to navigate and interact with web content simultaneously in real-time. This collaborative experience typically involves sharing control of a single web browser on a remote server, allowing participants to jointly view and interact with websites, documents, or apps. Collaborative browsing is often used in customer support, remote assistance, e-learning, and team collaboration scenarios.


The phonetic pronunciation of the keyword is:Collaborative: /kəˈlæbərətɪv/Browsing: /ˈbraʊzɪŋ/

Key Takeaways

  1. Collaborative browsing enables multiple users to concurrently navigate a shared website or document, enhancing real-time communication and interaction.
  2. It is highly beneficial for remote teams, educational purposes, and businesses, as it helps improve productivity, collaboration, and understanding among users.
  3. Some popular tools for collaborative browsing include Surfly, Tandem, and Microsoft Teams, offering features like synchronized browsing, user roles, chat integrations, and more.

Importance of Collaborative Browsing

Collaborative browsing is an important technology term because it refers to the real-time sharing of web browsing experiences between multiple users, which facilitates enhanced communication, teamwork, and a more interactive online experience.

By enabling users to jointly navigate and interact with a web page, this technology accelerates the exchange of ideas, simplifies user education processes, and increases productivity in various fields, including customer support, education, and project management.

Collaborative browsing enables users to view the same content, make annotations, and engage in a dynamic discussion regardless of geographical location, thereby promoting a stronger global interconnectedness and fostering collaboration in diverse environments.


Collaborative browsing, sometimes referred to as co-browsing or joint navigation, serves as a bridge to enhance online communication and interactions between individuals or group members. The purpose of this innovative technology is to allow multiple users to simultaneously navigate, visualize, and interact with the same web content in real-time. Collaborative browsing is commonly utilized in various industries and sectors, ranging from customer service to online tutoring, webinars, business consultations, and social networking.

It allows users who are geographically dispersed to synchronize their browsing activities, facilitating streamlined collaboration, faster decision-making, and improved user experience. One primary use case for collaborative browsing is in the realm of customer support. Service agents can access and view a customer’s browser screen to guide them through resolving issues, filling out forms, or navigating websites.

This not only expedites the problem-solving process, but also fosters a sense of trust and personal connection between the support representative and the user. In educational environments, online tutors can guide students through coursework, ensuring that both parties are focused on the same content. Collaborative browsing has even found its place in social networking, where friends and family can jointly explore online content as if they were in the same physical space.

Overall, the adoption of this technology continues to grow as organizations recognize its potential to unlock new levels of engagement, efficiency, and satisfaction for every stakeholder involved.

Examples of Collaborative Browsing

Microsoft Whiteboard: Microsoft Whiteboard is a collaborative browsing tool that allows multiple users to work together in real-time on a digital whiteboard. Users can draw, write, add text, and insert images, enabling effective idea sharing and brainstorming during meetings or remote working sessions. It’s a great example of how technology can facilitate group work and communication, enhancing productivity and promoting teamwork.

Google Docs/Sheets/Slides: Google’s suite of collaborative editing tools allows multiple users to simultaneously edit documents, spreadsheets, and presentations in real-time. Users can see the changes made by others, communicate through chat or comments, and even review the edit history to track progress. This technology has revolutionized the way that people work together on projects, making it easier to share and receive feedback, and ensuring everyone stays on the same page.

Trello: Trello is a project management and collaboration tool that organizes tasks and team activities using boards, lists, and cards. In Trello, users collaboratively create and manage workflows for different projects and assignments. Each card represents a task that can be assigned, labeled, provided with due dates, and updated with real-time progress. File attachments, comments, and checklists can also be added to cards. Trello enables team members to visualize and monitor the progress of their shared projects, and teams can communicate effectively within the app.

FAQ: Collaborative Browsing

1. What is collaborative browsing?

Collaborative browsing is a concept wherein multiple users can simultaneously surf the internet, view, and interact with the same web page. This feature enables real-time collaboration and sharing, allowing users to discuss ideas, provide feedback, or conduct meetings while navigating a site together.

2. How does collaborative browsing work?

Collaborative browsing tools generally work using cloud-based services or browser extensions that sync users’ browsing activities. When one user accesses a web page or takes an action on the site, the other participants’ browsers are updated accordingly, creating a seamless, real-time browsing experience for everyone involved.

3. What are some possible use cases for collaborative browsing?

Collaborative browsing can be used in various scenarios, such as team collaboration, remote meetings, online presentations, webinars, or educational settings. In these situations, users can work together on a web project, discuss plans while reviewing a site, or participate in an interactive online class, among other possibilities.

4. Can collaborative browsing tools be used on all websites?

Most collaborative browsing tools support a wide range of websites. However, there may be limitations with certain sites due to factors like proprietary technology or advanced security measures. It’s essential to check the specific tool’s compatibility guidelines to ensure it works well with your desired websites.

5. Are there any security concerns associated with using collaborative browsing tools?

As with any online collaboration tool, security is an important consideration. To protect your privacy and data, opt for tools that utilize end-to-end encryption, ensure data is not stored on their servers unnecessarily, and utilize secure connections. Read the tool’s privacy policy and data handling processes for further insight into how they protect your information.

Related Technology Terms

  • Co-browsing
  • Screen Sharing
  • Remote Browser Control
  • Shared Workspace
  • Real-time Web Assistance

Sources for More Information


About The Authors

The DevX Technology Glossary is reviewed by technology experts and writers from our community. Terms and definitions continue to go under updates to stay relevant and up-to-date. These experts help us maintain the almost 10,000+ technology terms on DevX. Our reviewers have a strong technical background in software development, engineering, and startup businesses. They are experts with real-world experience working in the tech industry and academia.

See our full expert review panel.

These experts include:


About Our Editorial Process

At DevX, we’re dedicated to tech entrepreneurship. Our team closely follows industry shifts, new products, AI breakthroughs, technology trends, and funding announcements. Articles undergo thorough editing to ensure accuracy and clarity, reflecting DevX’s style and supporting entrepreneurs in the tech sphere.

See our full editorial policy.

More Technology Terms

Technology Glossary

Table of Contents