Is the business continuity plan your company employs sufficient? If none exists, do you plan to implement one? How difficult is justifying and receiving the budget for a disaster recovery plan from upper management?
When a 1GB help desk database disappeared from Monaco Coach Corporation's systems, Kurt Sundling, Technical Operations Manager, was forced to find a quick solution and reexamine his company's business continuity strategy.
by Glen Kunene, Senior Editor
January 15, 2002
owards the end of an otherwise typical business day in September, Kurt Sundling, Technical Operations Manager for Monaco Coach Corporation, got word that the Monaco staff's attempts to access Help Desk data were coming up empty. It seems the 1GB help desk database had disappeared. Sundling and his team immediately investigated, working into the night to locate the missing data.
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Is the business continuity plan your company employs sufficient? If none exists, do you plan to implement one? How difficult is justifying and receiving the budget for a disaster recovery plan from upper management?
owards the end of an otherwise typical business day in September, Kurt Sundling, Technical Operations Manager for 
Glen Kunene is the Senior Editor at DevX. You can reach him at 
