Definition of Bugzilla

Bugzilla is a widely-used open-source bug tracking software designed to help developers efficiently manage and track software defects, or “bugs.” Developed by the Mozilla Foundation, it offers features such as advanced search, email notifications, and bug reporting templates. Users can collaborate, organize, and prioritize bug fixes while maintaining a comprehensive history of changes and improvements.


The phonetic pronunciation of “Bugzilla” is: bʌgˈzɪlə.

Key Takeaways

  1. Bugzilla is an open-source bug tracking tool that helps in tracking and managing the reporting of software defects, facilitating effective collaboration among team members.
  2. It offers various features such as advanced search capabilities, email notifications, time tracking, and customized reporting, which assist in improving the overall software development process.
  3. Being highly customizable and scalable, Bugzilla can be integrated with other software development tools, making it suitable for large organizations with complex workflows as well as smaller teams.

Importance of Bugzilla

Bugzilla is an important technology term because it refers to an open-source, web-based bug tracking and testing tool developed by Mozilla Foundation.

It plays a crucial role in managing and maintaining the quality of software projects by allowing developers, testers, and project managers to collaborate, track, and resolve software bugs and issues efficiently.

Bugzilla streamlines the process of bug reporting, prioritization, and fixing by providing customizable workflows, notifications, reporting, and access controls.

It is widely adopted across the tech industry due to its stability, integration capabilities, and user-friendly interface, thus significantly contributing to the development of high-quality software applications and systems.


Bugzilla is a robust and popular open-source software solution designed to assist in tracking and managing software defect reports, or “bugs,” during the software development process. Its primary purpose is to streamline the communication and collaboration among developers, testers, and project managers, enabling a more efficient and timely resolution of any issues that may arise.

By helping teams stay organized, Bugzilla fosters improved productivity for developers and better quality software overall. Users can prioritize, comment on and assign bugs to specific individuals, ensuring that each concern is dealt with by the most capable and available party.

In addition to facilitating bug tracking, Bugzilla serves as a vital tool for monitoring the overall progress of a software project. It includes a range of features to support this, such as email notifications, advanced query operations, and customizable reporting capabilities.

This gives project stakeholders a comprehensive and real-time understanding of the software development process, empowering them to make informed decisions and continuously improve project management. As a result, Bugzilla has become an indispensable tool among software development teams worldwide, having proved its value across numerous organizations spanning various industries.

Examples of Bugzilla

Mozilla Foundation: Bugzilla was initially developed by the Mozilla Foundation, the organization behind the Firefox web browser, as an in-house bug tracking system. Today, the tool is still one of the main components used by Mozilla for managing reported issues in software like Firefox, Thunderbird, and other Mozilla projects. The entire Mozilla community, which includes developers, volunteers, and users, collaborates through Bugzilla to track and resolve bugs efficiently.

Red Hat, Inc.: Red Hat, a leading provider of open-source software products and services, uses Bugzilla to manage bug reports for its various solutions, including the popular Red Hat Enterprise Linux (RHEL) operating system. Bugzilla serves as a central platform for communication between Red Hat’s software developers and customers, ensuring transparency and effectiveness in addressing software issues.

The Apache Software Foundation: The Apache Software Foundation (ASF) is a non-profit organization that supports open-source projects, including the widely-used Apache HTTP Server. ASF uses Bugzilla as their primary issue tracking tool for many of its projects, providing a transparent and organized system for developers and project users to track and fix issues. This enables ASF’s open-source projects to maintain high-quality software and promote community collaboration.

Bugzilla FAQ

1. What is Bugzilla?

Bugzilla is a popular, open-source bug tracking and testing tool that is used by software developers and testers to keep track of reported software defects, their progress, and resolution. It helps development teams collaborate and communicate more effectively to deliver high-quality software.

2. How do I install Bugzilla?

To install Bugzilla, you need to follow the official installation guide provided on the Bugzilla website. The guide provides step-by-step instructions to install Bugzilla on various platforms, including Linux, Windows, and macOS.

3. How do I report a bug using Bugzilla?

To report a bug using Bugzilla, you need to create an account on the Bugzilla instance used by your organization or project. After logging in, click on “New” or “Enter a new bug” button. Fill in the required fields, such as product, component, version, and description, and provide relevant details about the bug. Click on “Submit Bug” to create the bug report.

4. How do I search for bugs in Bugzilla?

You can search for bugs in Bugzilla by using the search functionality provided on the Bugzilla main page. You can search based on various attributes, such as the product, component, status, or keywords. Additionally, you can perform advanced search queries using the Advanced Search option.

5. Is Bugzilla free to use?

Yes, Bugzilla is open-source software and is available for free. It is released under the Mozilla Public License 2.0, which means you can use, modify, and distribute it freely for personal or commercial use.

6. Can I customize Bugzilla?

Yes, Bugzilla can be customized to suit the specific needs of your project or organization. You can modify its appearance, add custom fields, and even develop extensions to enhance its functionality. It offers a wide range of customization options, making it a highly versatile bug tracking tool.

Related Technology Terms

  • Bug tracking system
  • Issue tracking
  • Open-source software
  • Ticket management
  • Software development process

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