Conference Call

Definition of Conference Call

A conference call is a telecommunication method that allows multiple participants to engage in a phone conversation simultaneously. It functions by connecting various phone lines through a designated call conferencing service or platform. This technology enables efficient group communication, often used by businesses to conduct meetings, share updates, or make collective decisions without the need for physical presence.


The phonetic pronunciation of “Conference Call” is: ˈkänf(ə)rəns kôl

Key Takeaways

  1. Conference calls enable multiple participants to communicate simultaneously, often through voice or video, facilitating team collaboration and decision-making.
  2. Important features to consider when choosing a conference call service include audio quality, ease of use, the ability to record meetings, participant capacity, and support for screen sharing and collaboration tools.
  3. Managing a successful conference call requires preparation, effective time management, clear communication, and active engagement of all participants, while also addressing any technical issues that arise.

Importance of Conference Call

The term “conference call” holds significant importance in today’s technology-driven world as it refers to a communication tool that enables multiple participants to engage in a conversation simultaneously, irrespective of their geographic locations.

The widespread use of conference calls has revolutionized the way businesses, organizations, and individuals conduct meetings, make decisions, and collaborate.

By bridging physical distances, conference calls save time, reduce travel costs, and contribute positively to increased productivity and stronger relationships amongst team members and stakeholders.

In an era where instantaneous communication and globalization are of paramount importance, conference calls have become an indispensable means to facilitate seamless interaction and drive effective decision-making, which is vital for success in our increasingly interconnected world.


Conference calls have become an essential aspect of modern professional communication, serving as a means to facilitate discussions and decision making among geographically dispersed team members. The primary purpose of a conference call is to allow multiple individuals to engage in a conversation simultaneously, typically over a phone line or through internet-based services, providing opportunities for businesses to collaborate, troubleshoot, and maintain relationships even when in-person meetings are not feasible.

Spanning an array of sectors, conference calls can suit a variety of purposes including – but not limited to – project planning and status updates, sales pitches, employee training, customer support, and investor relations. By connecting participants irrespective of location, a conference call saves time, reduces travel costs, and fosters a more efficient means of communication.

In recent times, conference calls have evolved, incorporating video and screen sharing capabilities to further enrich the experience, spawning the term “video conferencing.” Video conferencing enables improved visibility of non-verbal cues and interpersonal connections, allowing for a more holistic understanding of the conveyed information. These virtual meetings enable teams to conduct presentations, brainstorming sessions, and workshops, complete with visual aids and the capacity for responsive input.

As a prerequisite for thriving in today’s fast-paced business environment, conference calls in their various forms prove to be much more than simple conversations; they are essential tools for fostering growth, cohesion, and adaptability for teams and businesses as a whole.

Examples of Conference Call

Business Meetings and Remote Teams: Many companies utilize conference calls as a convenient method to bring together employees from different regions, especially when business travel is not possible or cost-effective. Conference calls are valuable for discussing project updates, sharing data, brainstorming, and decision making. For example, a company with headquarters in New York can hold regular conference calls with a team located in London or Singapore.

Webinars and Virtual Events: Organizations and educational institutions often use conference calls to deliver webinars, training, lectures, and other virtual events to a large audience. Participants can join from anywhere, listen to speakers, ask questions, and engage in discussions. For example, a university may organize a virtual conference featuring guest speakers on a certain topic with attendees from around the world.

Government Communications: Agencies and departments can use conference calls as a secure means of communicating with one another across various time zones, sharing information, and coordinating strategies to tackle various issues. For example, the World Health Organization may convene a conference call with representatives from different countries during a pandemic to discuss international concerns and strategies for containment.

Conference Call FAQ

What is a conference call?

A conference call is a telecommunication method that allows for simultaneous conversation among multiple participants. By using a telephone, internet connection, or a dedicated application, participants can join and contribute to a group conversation and collaborate over various topics.

How do I set up a conference call?

To set up a conference call, follow these steps:

  1. Choose a suitable conference call service provider.
  2. Create an account and log in to the conference call platform.
  3. Schedule the conference call by selecting the date, time, and inviting the participants.
  4. Share dial-in numbers or join links with the participants.
  5. At the scheduled time, dial-in or click on the link to join the conference call.

What equipment do I need for a conference call?

To participate in a conference call, you will need the following equipment:

  • A telephone or a device with calling capabilities (such as a smartphone, computer, or tablet).
  • A stable internet connection (if using an online conference call service).
  • Headphones or speakers to listen to the call, and a microphone to contribute to the conversation.

Can I join a conference call from overseas?

Yes, you can join a conference call from overseas. Depending on the conference call service provider, there may be international dial-in numbers available for you to use. Alternatively, you can join via an internet connection and an online conference call platform, which often provides a cost-effective way to participate in the call from anywhere in the world.

How do I mute and unmute myself during a conference call?

To mute and unmute yourself during a conference call, follow these steps:

  • If you are using a traditional telephone, press the “mute” button or the designated key combination provided by the conference call service.
  • If you are using an online platform or application, locate the “mute” button on the user interface, which usually appears next to your name or audio settings, and click on it to toggle between mute and unmute.

Related Technology Terms

  • Teleconferencing
  • Multi-party calling
  • Video conferencing
  • Unified communications
  • Webinars

Sources for More Information


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